Hardware AMCs that keep your office working.
Three coverage tracks — servers & network, end-user devices, and print — under one contract. Fixed annual cost, certified engineers on-site, and a helpdesk number your team can actually reach.
Single accountable team
One contract, one helpdesk number, one signed SLA — no vendor ping-pong when something breaks.
Original spares only
Genuine OEM parts with invoice traceability. We do not fit refurbished components without prior written approval.
Predictable annual cost
Fixed quarterly invoice, GST-compliant. No surprise call-out fees, no inflated per-incident bills.
Track 01 · AMC
Server, Storage & Network
Backbone uptime — racks, switches & storage
Preventive and corrective maintenance for tower & rack servers, NAS/SAN appliances, managed switches, routers, firewalls and structured cabling. Quarterly health checks, firmware patches and a documented disaster recovery drill keep your backbone audit-ready.
What's covered
- Tower, rack & blade servers (Dell, HPE, Lenovo, Supermicro)
- NAS & SAN storage — RAID rebuild, capacity planning
- Managed L2/L3 switches, routers & firewalls
- Wi-Fi access points & controllers — site survey & tuning
- UPS load testing & battery health monitoring
- Structured cabling, patch panel & rack hygiene
- Backup verification & quarterly DR drills
- Firmware, BIOS & security patch cycle
Track 02 · AMC
Desktop, AIO & Laptop
Every workstation, every floor
On-site and depot service for end-user devices across every brand. Annual hardware audits, OS & driver health checks, malware sweeps and a single helpdesk number for your team — so a stuck PC doesn't park a salary.
What's covered
- Multi-brand laptops & desktops — Dell, HP, Lenovo, Acer, Asus, Apple
- All-in-one PCs & branch-office mini PCs
- SSD / NVMe / HDD upgrades & data migration
- RAM, motherboard, display & battery replacement
- OS install — Windows 10/11, macOS, Ubuntu
- Driver, firmware & security update cycle
- Office 365 / Google Workspace setup & profile fixes
- Asset tagging, inventory & end-of-life advisory
Track 03 · AMC
Printer & Scanner
Inkjet · laser · MFP · scanners
Multi-vendor service for inkjet, laser and MFP printers plus flatbed and ADF scanners. Genuine cartridge supply, paper-jam clearance, network printing config and a per-page or per-device AMC model — whichever fits your print volume.
What's covered
- Inkjet, laser & multi-function printers (HP, Canon, Epson, Brother, Ricoh, Xerox)
- Flatbed, sheet-fed & ADF scanners
- Cartridge, drum & toner replacement — genuine spares
- Paper-jam, roller, fuser & sensor service
- Network & Wi-Fi printer configuration
- Print server, queue & access-control setup
- Quarterly deep cleaning & calibration
- Per-page or per-device AMC billing options
AMC enquiry
Tell us your fleet — we'll quote your AMC the same week.
Share a rough inventory of servers, end-user devices and printers across your locations. We'll respond with a tracked AMC proposal, SLA terms and an on-site walk-through.